Shipment tracking
To track an order you need two things:
- Order number, or ID (Example: #123456);
- Your specified postal code;
Once you know this information, go to: "Order Tracking"
Important!
- The postal code must be entered exactly as you entered it when ordering, with or without "LV", for example, "LV-1010", "LV1010" or "1010".
- If the postal code is entered incorrectly, the system will display an error. Therefore, if you do not remember, enter all three possible options.
- You can find your order number in the very first order confirmation email.